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Mind in the Making

Ellen Galinsky’s new book isn’t for the faint-of-heart. Mind in the Making: The Seven Essential Life Skills Every Child Needs is inspiring, even joyful, and an essential handbook for any parent. But it’s provocative. In essentially teaching adults how to instill a love of learning in children, Galinsky also may change how we see learning – for the better.

Consider the seven skills that Galinsky chooses: focus, perspective-taking, communicating, making connections, critical thinking, taking on challenges and self-directed learning. These essential and complex skills are a far cry from the reading, writing and arithmetic goals and drills that still dominate teach-to-the-test schools. They’re also a gentle, crucial reminder of the importance of “upgrading the human” in a world mesmerized by computational, tech-driven and store-bought lessons. Finally, as Galinsky notes, these seven skills are capabilities for lifelong learning.

“These skills are not only important for children; we as adults need them just as much as children do,” she writes. “And, in fact, we have to practice them ourselves to promote them in our children.”

That true of perspective taking. We teach children etiquette and problem-solving, even discussion and debate. But rarely do we help kids learn how to understand the perspectives of others, despite the importance of this skill to social relations, school learning, and even a child’s sense of security. After all, understanding how other people operate helps you get along with peers, parents, teachers and later with bosses. It’s the starting point of lifelong “emotional intelligence.”

By highlighting the work of top researchers, Galinsky shows how parents can teach perspective-taking, and how infants and toddlers are astonishingly ready to learn. Even 6-month-olds have a rough sense of others’ goals and intentions, and 18-month-olds understand that people can have different tastes than they do. Cultivating this nascent skill can be simple: the kids of parents who talk about people’s feelings more, have better perspective-taking skills.

Galinsky isn’t the first to begin thinking about new literacies for the digital age. I recently discovered the important work of Guy Claxton, a UK professor who argues that we have to prepare students for lifelong learning by teaching them dispositions – such as curiosity, courage or reflection.

Or consider the words of the new Rhode Island School of Design president, digital designer John Maeda: “I sense a real shift going on in the world from the global and technological back to the local, the human and the authentic. … Policymakers and employers should take note: the power of the visual, the tactile, the nonlinear – of the artful, open-minded thinking – is something that we can no longer afford to discount.”

These important thinkers all understand that “how” we learn is as crucial as “what” we learn. And the impact of this change in mindset is enormous, as Galinsky’s compilation of research shows repeatedly. Focus can predict literacy, vocabulary and math skills in preschoolers. Rich, idea-laden talk between parents and children is correlated with higher IQ at age three. Motivated learners see setbacks as chances to try harder or use different strategies. They don’t “wilt” in the face of challenges.

Again and again, I was surprised and delighted by these and other research findings in Mind in the Making. They underscore the growing realization today that babies and children are highly capable creatures, ready and eager to learn. As Galinsky teaches us, we all need to be their partners in learning.

Next Post: A Q and A with Ellen Galinsky

Obama and Distraction

“Information becomes a distraction, a diversion… ” With those few words, President Obama recently created a stir about technology’s effect on our lives.

During his commencement speech at Hampton University, Obama said: You’re coming of age in a 24/7 media environment that bombards us with all kinds of content and exposes us to all kinds of arguments – some of which don’t always rank that high on the truth meter. And with iPods and IPads and Xboxes and PlayStations – none of which I know how to work – information becomes a distraction, a diversion, a form of entertainment, rather than a tool of empowerment, rather than the means of emancipation. … We can’t stop these changes, but we can channel them, we can shape them, we can adapt to them.”

Bloggers lambasted the president as a “technophobic old fogy” and implied hypocrite for critiquing the very gadgets that were used to propel him to office. But many technorati were so shocked by his seeming criticism of the gadgetry that they missed the president’s important points about our 24/7 media environment. (And perhaps some of the grads missed these points, too, given that at least a few right behind him on the podium were texting during his remarks. Check it out on YouTube.)

First, was he really criticizing iPads? No, he wasn’t singling out gadgets or calling them “bad” or “good.” He was citing the tools that bit by byte in total create an escapable 24/7 info flow that often distracts us from what’s important in life. Luddite? No, Obama was taking an important, needed stand on a trend that, as he said, puts “new pressure on our country and on our democracy.” Simply put, deluges of accessible info don’t automatically produce good thinking. Tech-fluency doesn’t always equate with the ability to create knowledge. We are mistaken if we think that simply having the tools and the access to information will put our country and our young ahead in coming years.

Why? First, being barraged by info makes people “check out” – they are literally paralyzed by choice. That’s been proven again and again in psych studies. This is one reason why whatever pops up first on Google is “good enough” for many of us. One small but in-depth study by the Associated Press found that consumers 18-34 were “snacking on the news,” unable to go beyond barrage of daily sound bites and headlines – despite a hunger for a deeper understanding of current events.

Second, ease of access is not an end point. To read or research or think critically involves discomfort – confusion, uncertainty, effort. And those are precisely the kinds of states of mind that are devalued in today’s point and click world. When we’re literally enveloped in information, it’s easy to become sated with what comes easily. And it’s easy to gravitate to the fluff – the celebrity or self-help trivia that diverts us from learning how to green the earth or battle racism. Obama was correct: info-tainment is the new soma.

Finally, the info-stream can’t help us, if we can barely pay attention. It’s important to remember that the personal context of our information-gathering is splintered, fractured and hence, corrosive to learning. We rarely pay attention to one thing, so it’s no wonder we can’t separate the wheat from the chaff in the info-floods. The students texting behind Obama’s back are a sad emblem of our inability to focus on the thorniest problems of our day – and on each other.

I’m not trying to pick on students in general; most that day were obviously riveted and engaged. Besides, haven’t we always tuned out when we’re tired or bored? Absolutely. Haven’t students always passed notes or whispered during lectures? Of course. We didn’t invent inattention in 2010.

But watch the texters listen to Obama – laughing as he made a serious point, eyes glazed over as he spoke of the pressures facing educators and students in the 21st century. Perhaps you’ll wonder, as I did, if a student – whatever his or her political affiliation – can’t sit on a podium with the U.S. president and fully attend to 20-minute remarks, then what can capture that student’s uninterrupted attention? They may even have been texting or tweeting about the speech. But that still adds up to split-focus – a diminishing of the attention needed to fully digest his words.

If the real-time, in-the-flesh president is a distraction, then perhaps our addiction to technology is threatening – not just pressuring – our democracy.

Children’s Experience of Place

A plethora of great soon-to-be-published books have just crossed my desk, and I’m determined to read and blog about them soon – from Ellen Galinsky’s Mind in the Making to Nicholas Carr’s The Shallows. Hats off to them for their great work, now and in the past. More later.

But tonight I’m quickly giving a little airtime to a little known academic study from about 40 years ago: Roger Hart’s Children’s Experience of Place.

Hart spent two years in a small New England town, following around children as they built forts in their backyards, fished at the local river, explored, bicycled, roamed and wandered. It seems amazing that his depictions of life not that long ago seem worlds away from the indoors-centric, cyber-dominant, car-oriented lives of our kids today.

Hart has some wonderful observations.

- “Small patches of dirt throughout the town are the most intensively used of all children’s places.”

- “It is notable that the most important qualities to the children of this town – sand/dirt, small shallow ponds or brooks of water, slight elevations of topography, low trees and bushes, and tall unmanicured grass – are systematically removed from all new residential areas, even the highly applauded new towns”

- Children like to find small places, as “places of retreat, to look out upon the world from a place of one’s own, as places for experimenting with how to put things together… In each of these activities a child is probably exploring his or her relationship with the environment, both social and physical.”

“The large amount of time spent by children deeply involved in modelling the environment in micro-scale” — i.e. building forts or houses out of tree branches and found items or tracing towns and cities in the dirt or sand  – “is one demonstration of their desire to give order and meaning to the larger environment which lies beyond their physical grasp.”

Today, I’ve heard it argued that the Net is kids’ backyard. This is a space for a thin kind of social connectivity, and for exploring worlds largely of adults’ imaginations. But the virtual isn’t a space for coming to grips with one’s own place in the physical world, or for exploring the planet earth.

Consider that natural spaces – even a walk in the park – diminish symptoms of ADHD and improve focus in children even without attention deficiencies. Consider that kids in an age of alarming obesity are spending just 30 minutes of unstructured time outdoors – a week! Consider that kids today are living under a kind of house arrest, unable to walk to school, play outdoors, explore their own communities.

That’s quite a contrast to the world that Roger Hart found in a small New England town.

Hats off to people like Lenore Skenazy and Richard Louv who are fighting to get kids back outside.

A Brief Bit of Happiness on a Winter’s Day

It’s dark, cold and the headlines are gloomy. Perhaps that’s why I can’t seem to pick up a paper or magazine without seeing an article about happiness.

Pointing out that employee satisfaction is hitting record lows, the Wall Street Journal visits with corporate consultants who advise gratitude and meditation to dig ourselves out of the doldrums. New York magazine lists 50 steps to “simple happiness” – whatever that is. (No. 10 – offer to help a person with a stroller up a set of stairs – a very New York moment of unhappiness for parents.)

As you can tell from these examples, the emphasis of most happiness “treatments” today seems to be the quick-fix. Get a massage, change your thinking, write thank you emails. It’s happiness in a hurry. Or is it? As I wrote in a guest blog for Gretchen Rubin’s Slate column, “simple things make me content.” And simple things – a nice cup of tea or a chat with a friend – do make humans happy. After all, small moments and actions are the threads that make up the fabric of our lives.

That’s one clear take-away from Rubin’s new book, The Happiness Project, which came out last month. Rubin spent a year trying out all sorts of resolutions to improve her vitality, marriage, parenting, friendships and more. And as she studied happiness, she found that often the small steps had a big effect. A small treat, not a river of splurges, is the trick.

Even the study of happiness isn’t writ large, so to speak, Rubin notes to her surprise. “I often learn more from one person’s highly idiosyncratic experiences than I do from sources that detail universal principles or cite up-to-date studies,” she writes. In sum, the specifics work. Don’t lose the trees for the forest, you could say. That’s a satisfying morsel of news.

Medical Distractions – part 2

I often talk to groups about the costs of distraction. I speak about problem-solving, information overload, engagement, fragmented “presence,” and our deep-seated need for rich, complex social interaction. And intriguingly, what people wind up discussing most is the social cost of distraction. High-level bankers, corporate executives, educators and parents alike viscerally lament an era when we’re more often connected to a machine than to a human.

That’s why a recent New York Times article about attention and medical errors in hospitals caught my eye.

Just last week I blogged about medical errors due to distraction, and how California hospital nurses are taking steps to reduce interruptions during the dispensing of medicine. The Times article by a San Diego physician provides a perfect follow-on, in discussing how growing procedural efforts to reduce errors in work sometimes lead the profession to overlook their duty to attend to the patient.

Dr. Dena Rifkin begins the article with a compelling story of saving a young woman’s life simply by listening closely and spotting symptoms that her doctors had missed. She also tells of being present when a close family member was treated in a cursory and hurried fashion that missed important clues to his real condition.

Rifkin links these alarming stories to a “fundamental problem” of healthcare today: “a change in focus from treating the patient toward satisfying the system.” Doctors attend to “benchmarks and check boxes,” more than to the sick human. A patient’s treatment can meet “all the current standards for quality care” yet offer “an utter lack of human attention.”

“As a profession, we are paying attention to the details of medical errors – ambiguous charts abbreviations, to vaccination practices and hand-washing and many other important, or at least quantifiable, matters,” writes Rifkin.

“But as we bustle from one-documented chart to the next, no one is counting whether we are still paying attention to the human beings,” she writes. “The best source of information, the best protection from medical error, the best opportunity to make a difference” are the patients, she writes. “We must remember the unquantifiable value of asking the right questions.”

Well said. Whether we are pilots or nurses, doctors or parents, bankers or students, we need to step back and re-examine our relationship to the machine. A life that is foremost computational, quantifiable and clock-driven is dehumanizing. In sickness and in health, we should be restoring our machines to their rightful places as tools, not looking to them as panaceas.

The word panacea derives from the Greek for “all-healing.” But that’s what machines are not.

Interruptions Can Be Fatal

We’ve all heard of the distracted pilots who overshot the Minneapolis airport. But did you know that medical errors due to distraction place many people in danger every day?

A reader sent me a fascinating dispatch from the medical world on a series of San Francisco-area programs to reduce medical errors while nurses are dispensing medications. Nurses reduced their errors nearly 90 percent at nine Bay-area hospitals over the past year, and a key to the effort lay in new techniques to reduce distractions.

You can imagine what happens. Hospitals are busy places, with the level of care growing more complex by the day. A nurse dispensing medicine at bedside gets interrupted, mixes up one medicine for another, and the results can be fatal. Errors in administering medicine cause 400,000 preventable injuries in hospitals and $3.5 billion in extra medical costs annually, according to the Institute of Medicine.

The focus on distractions at Kaiser South San Francisco Medical Center began with orange vests – similar to those construction workers wear, according to an article in Nursezone, an online news site for the field. Quality-control nurses thought that wearing the vests as a kind of walking “do not disturb” sign could reduce interruptions during pill dispensing.

At first, floor nurses balked, seeing the vests as “cheesy” and “demeaning.” But first results showed that two units cut their errors in half in just four or five months simply by using the vests and educating nurses about reducing distractions.

The word spread throughout the hospital and across the Kaiser system, and a test of nine hospitals reduced medical dispensing distractions about 88 percent in the past year. The larger program includes many more safety steps from checking patient identity twice to turning up the lights and – my particular favorite – turning down the television. (I recall taking my then-two daughter to the dentist for the first time and watching amazed as the hygienist tried to give her a first brushing lesson with the tv blaring. Since then, I’ve always switch off the tv when a dentist or assistant come in the room.)

As a result of the intervention, giving medicines is “a more focused process,” says Suzi Kim, RN, BSN, and a staff nurse at Kaiser West Los Angeles hospital. Without interruptions, “we can think clearly.”

And if hospital staff can think clearly, perhaps they can do more to see and treat the whole human being. I hope so. As important as these anti-distraction programs are, procedures shouldn’t be the end of the story. While medical folks need to focus to do their work correctly and to problem-solve, they also need to restore focus to their interaction with the patient.

That’s the topic of my next blog, which will run tomorrow.

Open Access Exams

Interesting tidbit of news with possibly large implications.

BBC Radio contacted me last night asking for my comment on the news that Denmark is allowing top students to take university entrance exams with Internet access. Apparently, the government argues that facts and figures are culled from the Net anyway, not memorized, and the real point of exams is to test reasoning.

Certainly, this experiment isn’t surprising in an age when memory is a little-valued tool. As Plato predicted long ago, writing will spell the death of memorization. Oral cultures live and die by the strength of memory, but the written - then printed, and finally digital – Word made memory superfluous. We can look something up in the portable, accessible info-stores at hand.

Should we miss memory? It wasn’t all that long ago that schooling was still built on a bedrock of memorization, and that texts were known so deeply that they arguably became a part of the reader. We’ve moved away from an oral culture more recently than we might imagine.

I don’t think we should overly worship memory  - the committing to heart of epic poetry by schoolchildren etc. I’m not nostalgic for the day when schoolwork meant memorization, to the detriment of critical thinking. Still, to increasingly depend on a machine to do your thinking, computing and remembering risks, in my view, diminishing, not extending, our capabilities.

A second drawback to Net access during exams is that it’s likely to undercut any test of reasoning through sheer distractability. Even a brief visit to the boundaryless Net too often becomes an extended series of digressions, a journey conducive to “power-bouncing” across a sea of data. The temporal lipping back and forth between Net and exam further could interrupt the analytical thinking that we hope takes place during an exam.

  The argument that kids already multitask their way through their studies holds little merit for me. We need more deep focus and analysis not less, if we are to raise thinking beings in a complex age.

   

 

The Attention Movement – Something’s Stirring

Months ago, Cali Williams Yost had a wish. In her FastCompany blog, she hoped that Distracted would start an attention movement similar to the new environmentalism sparked by Rachel Carson’s Silent Spring. And indeed, wherever I speak, people everywhere are asking, ‘where do we start? How do we regain our focus and spark the ‘renaissance of attention’ that you describe in your book?’

Well, that nascent movement just may be starting to pick up speed. Some signs:

 People are talking. There are debates and discussions everywhere about our crisis of distraction. At work, people are drilling down into the roots of overload. At home, parents aren’t smiling much anymore about their kids’ addiction to texting. A new study showing the inefficiencies of multitasking is inspiring heated debate. (See my previous post on the research.) This is important. It’s time to come together and focus on the problem. That’s how solutions get sown.

 People are acting.  A Seattle University communications professor recently held an innovative faculty workshop on the impact of distraction on student life. Professors everywhere are frustrated by a chronic lack of attention in the classroom. But organizer Mara Adelman coaxed the discussion beyond griping and finger-wagging.

At the workshop, faculty talked about setting up clear, firm rules on tech use in class and holding kids accountable – no attention, no recommendation. But faculty also did a lot of soul-searching, according to the wonderful website that Adelman set up to keep the momentum of the event going. They talked about collectively working through “technoquette” issues, role modeling focus in their lives, and reminding one another and students how opportunities for connection and conversation are lost amidst epidemic distraction. One faculty member wrote later, “I used to complain about distraction but never spent time to analyze this problem. This workshop made me sit down and find ways to control distraction in my personal life and in the classroom.”

This is exciting, and it’s not a one-off example. I’ve heard of others crafting training events based on my book and other resources. Add to this the uptick in both state and employer bans on driving distracted, and I see the makings of a 360-degree movement.

Write to me if you have ideas on how to move the process forward!

PS – Check out this great blog post by Andrea Saveri, one of my favorite thinkers, on multitasking and the often overly simplistic discussions that erupt when we debate about the impact of technology on our lives. Hear, hear!

 

 

Cognitive Control in Media Multitaskers

It’s late, and I’m flying to the Midwest tomorrow, so this will be short. But I want to chime in a bit on a new, small but important research study out of Stanford this week. There are already a number of media outlets writing about the study, which in a nutshell indicates that heavy multitaskers aren’t doing their juggling all that well. This is important. While we’ve seen a tremendous body of research showing that most multitasking is inefficient and error-prone, somehow there’s always been an assumption by many that heavy multitaskers can “do it” well. And that doesn’t appear to be true. Practice does help a little. For instance, air traffic controllers can scan a screen and juggle flights better than laypeople. But heavy multitasking doesn’t help boost focus or thinking skills, at least according to this study published in the latest Proceedings of the National Academy of Sciences by veteran researcher Clifford Nass and colleagues.

When asked to do simple task-switching in a lab setting, students who were heavy media multitaskers were constantly distracted by irrelevant data, and even did a lousy job of remembering what they were supposed to be doing. Wow. “They couldn’t help thinking about the task they weren’t doing,” said researcher Eyal Ophir in a Stanford press release. ”The high multitaskers are always drawing from all the information in front of them. They can’t keep things separate in their minds.”

Sure, lab experiments aren’t the end of the story. But the study – which I’ve read in the original – clearly shows that heavy multitaskers are deficient in voluntary cognitive control while trying to perform simple task-switching. In other words, they are poor at controlling their focus, and “suckers for irrelevancy,” as Clifford Nass attests. That’s a disturbing finding, whatever cognitive benefits we may later discover in multitasking.

Certainly, attention is so all-encompassing and so crucial to our survival that we’re often not aware, so to speak, of how much information we’re processing in our environment and within what William James called our “stream of consciousness.” We are in many senses born interrupt-driven; to survive we have to be ever-alert to new stimuli in our environment. (And work by Jonathan Schooler indicates that mind-wandering may be good for creativity.) But at the same time, effortful attention, along with working memory, are keys to pursuing our goals. If we can’t sort out the irrelevant in a simple brief lab task, chances are we’re not doing such a great job in the wider, complex world. (And given the plasticity of our brains, it’s not unimaginable that heavy multitasking does shape and even undermine our ability to focus deeply, evaluate and assess the information around us.)

 Drinking from the fire hose of media today may have its benefits, just as videogaming has been found to boost some types of visual attention. But let’s keep the big picture in mind. If we sacrifice cognitive control in the name of high-speed, reactive, distracted living, then the costs of multitasking will be steep indeed.

 

A Medley of Thoughts on … Slower Living

A New York Times piece on the toll that frenetic texting is having on teens’ sleep patterns, family lives and times for quiet, connected thinking.

A Wall Street Journal blog by a commuter who stopped in a busy train station to help an unconscious woman whose plight was ignored by hurried passersby.

A Boston Globe column that I’m researching on companies cracking down on texting/cell phoning drivers who madly multitask their way down our highways.

What do these articles and issues have in common? Hurry Sickness, as I’ve written before, corrodes time for daydreaming, for serendipitous togetherness, for undivided attention. If members of our society can’t pause to help a (literally) fallen woman, or make it a priority to look one another in the eye rather nurture a preference for trading Tweets, then we risk far more than stress-related health disorders. We risk a crumbling in the fabric of our society.

In my upcoming May 30 Balancing Acts column on distracting driving, I will recount how a big global engineering firm – populated by on-call, blackberry-addicted employees – banned all phoning and texting while driving, yet found a year later that almost all of its workforce reported no drop in productivity.

Stunning. And yet logical. With a little time management, calls didn’t require instant responses most of the time. (In fact, many hurried calls made while multitasking result in mistakes that take another call to rectify.) As well, the firm’s employees regained something precious – time to mediate on work (and life) problems, rather than simply knee-jerk reacting. Perhaps companies are tightening such policies to avoid litigation in the event of accidents, but whatever their motivation, the outcome may be a helpful nudge to employees to stop and think about the costs of constant lives of hurry. 

Isn’t it amazing that we need a near-death threat before we rethink the quality of our lives?